Central Security Group - Will not cancel service on my deceased parents home.
My parents have recently passed away within 6 months of each other.
They had signed a contract with Central Security Group-Nationwide, Inc,
out of Tulsa, Oklahoma.After their death I tried to cancel their service because obviously it was no longer needed.
On several occasions I spoke with the customer servce department which gave me a different answer each time on how to cancel (send death certificates, send power of attorney, etc. but they continued to mail a bill(they have the death certificates by now). They turned parents into a collections department! I called the collections department, who in turn sent me back to the customer service department, who in turn basically said tough luck.
I have gotten nowhere with this company. Parents signed a 3 year contract stating "unless cancelled by either of us in writing at least 30 days before the end of the original term". How is this possible if they are dead?????
This company is a scam with a no way out contract.DO NOT SIGN a contract with them, you will never get out of it under any circumstances!!!!Even if you are DEAD!!
Review about: Central Security Group Customer Care.