Mesa, Arizona
6 comments
Not resolved

Had Central Security since 2009, installed a new system with my cable company due to my current system being outdated and faulty.When I went to cancel they told me I was in a automatic renewal period for another five months.

On the contract it doesn't have a time frame just that you can cancel with notice. Spoke with a supervisor, didn't care they are still going to charge me for five months. Never had a problem like this with my previous provider ADT.

So buyer beware this company will hold you in contract for the rest of your life.I think this is a class action lawsuit so I am looking into now just in spite.

Review about: Contract.

Review #615720 is a subjective opinion of a user.

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PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
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Anonymous
#1218091

Apparently you didn't read the contract.It clearly states you have 30 days b4 the end of each term to cancel.

3 year contract with 1 year renewal clause.

It's ultimately the dealers fault for not explaining this.Not CSG's

Anonymous
Grand Rapids, Michigan, United States #1184695

Please tell me nobody fell for this and paid them?! There are no terms on the automatic renewal which makes it VOID!

Anonymous
#1158683

Beware Central Security Group is now illegally signing contracts !Per Federal Law a licensed manager is to be the first person to sign and approve contracts per federal

Law , well manager was let

Go and new manager can't get a license for 8 years !

Real Genius Company!

CEO lives in Miami Florida and has no clue what is going on , nor does he care!Please

Contact your Attorney General and file charges as this is Fraud !

Anonymous
#1061664

If you do get a class action lawsuit against them, let me know.Please post.

Same happened to me.Read so many reviews with same thing.

Anonymous
to Anonymous Moline, Illinois, United States #1102098

You're an imbecile. Read your contract. If you can't understand the contract, ask your children to help you.

The cancellation policies are clearly spelled out.

Anonymous
#988593

The alarm service agreement clearly states the term is for 3 years and renews automatically for 1 year at a time. I recommend learning how to read before signing a agreement.

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