Mesa, Arizona
Not resolved

Had Central Security since 2009, installed a new system with my cable company due to my current system being outdated and faulty.When I went to cancel they told me I was in a automatic renewal period for another five months.

On the contract it doesn't have a time frame just that you can cancel with notice. Spoke with a supervisor, didn't care they are still going to charge me for five months. Never had a problem like this with my previous provider ADT.

So buyer beware this company will hold you in contract for the rest of your life.I think this is a class action lawsuit so I am looking into now just in spite.

Review about: Contract.

Review #615720 is a subjective opinion of a user.

Customer service
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

Had an Experience with Central Security Group?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Apparently you didn't read the contract.It clearly states you have 30 days b4 the end of each term to cancel.

3 year contract with 1 year renewal clause.

It's ultimately the dealers fault for not explaining this.Not CSG's

Grand Rapids, Michigan, United States #1184695

Please tell me nobody fell for this and paid them?! There are no terms on the automatic renewal which makes it VOID!


Beware Central Security Group is now illegally signing contracts !Per Federal Law a licensed manager is to be the first person to sign and approve contracts per federal

Law , well manager was let

Go and new manager can't get a license for 8 years !

Real Genius Company!

CEO lives in Miami Florida and has no clue what is going on , nor does he care!Please

Contact your Attorney General and file charges as this is Fraud !


If you do get a class action lawsuit against them, let me know.Please post.

Same happened to me.Read so many reviews with same thing.

to Anonymous Moline, Illinois, United States #1102098

You're an imbecile. Read your contract. If you can't understand the contract, ask your children to help you.

The cancellation policies are clearly spelled out.


The alarm service agreement clearly states the term is for 3 years and renews automatically for 1 year at a time. I recommend learning how to read before signing a agreement.

You May Also Like

Fjc Security Security Guard Review Fjc Security "4-12 shift is a joke don't wear uniforms, be sleeping, listening to music with head phones on, watching movies. No supervision and they retaliated in write ups. Pictures don't lie..." Read more Night Owl - Worst Customer Service Night Owl "My home experienced a power outage due to a faulty electrical main line. After which, a few of the camera refused to power on properly. Contacted night owl about the..." Read more Melaleuca Security - My sensors fell off too in 2012 ... Melaleuca Security "When I purchased my security system in 2012, my sensors fell off also so I used tape and glue. That worked. I did not like the long term contract, but..." Read more Adt - Lies, Theft and Stupidity Adt "So, back late last year my dad had started talking about wanting to get a security system installed. In January my mother came across an ad from ADT for..." Read more Case Boss - Case-Boss seems like a fraudulent company Case Boss "I purchased a case for my iphone 7 in many months ago, but have not received the item yet. Every time I try and contact Case-Boss they send the same..." Read more GoodOrient - Good Customer service ~~~!!! GoodOrient "Dear Chris, Today my seals arrived. The Fedex was the best option. With my seals in hands I just can say that Im amazed! It is wonderful.(I dont have words..." Read more Ashley Furniture - Do not buy from them just terrible. Ashley Furniture "Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that..." Read more Child Protective Services - I need help Child Protective Services "I have three wrondful boys. They are in foster care,and have veen for about 18 months now. While they have been in CPS custody, two of my boys were in..." Read more